Refund policy

90-Day Money Back Guarantee

We stand behind the effectiveness of our product and offer a 90-Day Results Guarantee. If you don’t see the results you expected using our products, we’ll give you your money back.

How to Claim Your Guarantee:

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1. Contact us at support@try-spartan.com within 90 days of receiving your product.
2. Provide your order details (name, email, and order number) so we can process your full refund.

There is no need to return the products.

You can always contact us for any return question at support@try-spartan.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your request, please contact us at support@try-spartan.com.

Exclusions
Our 90-Day Results Guarantee is designed for genuine customers who try our products and don’t get the results they hoped for. To keep it fair for everyone, we reserve the right to decline a guarantee claim, at our sole discretion, in the following cases:

• The guarantee is limited to one claim per customer. This includes claims tied to the same name, email, shipping address, household, or payment method.
• The guarantee applies to the first order of each product only. Repeat purchases, reorders, and subscription renewals of a product you’ve already received don’t qualify.
• Orders of more than 6 units of the same product, or orders that appear to be placed for resale, are not eligible.
• We may decline claims from customers with a pattern of excessive refund or return requests, whether with us or across our partner brands.
  
• Claims are not eligible if they involve false, incomplete, or misleading information, such as a mismatched order number, a fake identity, or an altered address.
• Products bought from unauthorized sellers or third-party marketplaces are not covered.
• Claims must be submitted within 90 days of delivery. Claims submitted after that window will not be accepted.
  
• In some cases, we can offer a return within 30 days of delivery. To be eligible, items must be unused and in their original packaging. For a request please contact support@try-spartan.com. Returns sent without prior approval can’t be accepted.